ChargeOn Launches Offline Payment Recording Capabilities

San Francisco – May 13, 2026: Cyntexa announced the latest version of ChargeOn, its 100% Salesforce-native payment management application available on AgentExchange (formerly AppExchange).

ChargeOn enables businesses to collect, manage, automate, and orchestrate payments entirely within Salesforce, without the need for any third-party system.

In this release, ChargeOn introduces Offline Payment Recording capabilities.

Know The Reason

Businesses do not always operate in a fully digital environment. Physical payment methods, such as cash and checks, are realized outside Salesforce, creating gaps in your financial data and across revenue sources. To resolve this discrepancy, ChargeOn introduced a new category of functionality: Offline Payment Recording through the Add Cash and Add Check features.

Understand Offline Payment Recording Features 

Add Cash

The Add Cash feature allows users to record physical cash payments directly within Salesforce. 

When a customer pays in person using cash, the user selects the “Add Cash” option and enters the exact amount received. The transaction is then recorded as a completed payment record within Salesforce.

This means your financial reports and dashboards reflect total revenue, whether digital and physical, without any manual reconciliation outside the platform. 

Add Check

The Add Check feature follows the same principle and is built for businesses that receive physical paper checks. When a customer provides a physical check, the user selects the “Add Check” option to record the payment. The feature captures the Check Number, Payer Name, and the exact payment amount. 

Similar to Add Cash, check payments are stored as completed payment records in Salesforce, making them visible across your reports and dashboards. 

The updated version of ChargeOn is available now on the Salesforce AgentExchange. 

Vishwajeet Srivastava, CTO at Cyntexa, said, “We have introduced a new version of ChargeOn, which now offers more than just the ability to charge end customers. It includes comprehensive invoicing capabilities, and the platform can now handle offline transactions wherever and however they are needed. This version includes various enhancements and new features based on feedback from our customers and internal teams, all of which have been integrated into this latest release.”

ChargeOn Supports 16+ Payment Gateways 

1. PayPal 
2. Stripe 
3. Authorize.net 
4. Checkout.com
5. GlobalPayments 
6. NMI
7. CSG Forte
8. Shift4
9. USAePay 
10. Adyen 
11. Razorpay 
12. PayTrace
13. FatZebra 
14. Linked2pay 
15. Elavon 
16. Sola
17. Additional payment gateway of your choice 

Features Supported By ChargeOn 

For Admins:

• Integration with Multiple Payment Gateways
• Tokenization
• Reports & Dashboards
• Payment Method Active/Inactive
• Account Payment Method Update Email Notification
• Error Logs
• Automated Collection (Point-and-Click Configuration)
• Payment Gateway Fallback Mechanism
• Invoice Generation

For Business Customers:

• Payment Types and Methods
• Instant, Scheduled, Recurring Payments
• Payment Links
• Refunds (Full & Partial)
• Transaction History
• Multicurrency Support
• Auto-populated Fields
• Multiple Payments Processed Consecutively
• Abort Scheduled Payment
• Automatic Data Retrieval
• Authorization Hold
• Register Token
• Add Cash
• Add Check
• Refund Reason & Notes Capture
• Upfront Installment
• Pre-Charge Customer Email Notifications

The updated version of ChargeOn is available now on the Salesforce AgentExchange. Get started today with a 30-day free trial.