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Payment Methods

A saved payment method lets you charge a customer again without asking them for their details a second time. ChargeOn stores a token from the gateway, never the card number. The card data itself never reaches your Salesforce org.

Page What it covers
Save a payment method Storing a card or bank account against a customer
Activate or deactivate Stopping a method being used without deleting it
Delete a payment method Removing one permanently, with checks for payments using it

Installment plans and subscriptions depend on these

Installment plans and subscriptions charge a saved payment method on a schedule. Before retiring a method, review the plans and scheduled payments using it. ChargeOn offers a replacement where the gateway supports it; see activate or deactivate a payment method.

The Four Statuses

Status Meaning Can it be charged?
Active Ready to use Yes
Inactive Switched off, reversibly, by an admin No: switch it back to Active first
Expired Past its card expiry date No: this is set automatically and cannot be undone
Deleted Removed permanently No: this cannot be undone

ChargeOn checks saved card expiry dates on a schedule and marks expired cards Expired. Save a new payment method when a card expires.

Expiry reminders for saved cards

ChargeOn checks expiry dates on saved cards that include those details. Some gateways hold the payment method on their own secure page; use the gateway’s payment-method details to review those methods. See the gateway reference.